Privacy policy
We are Afterwork Kitchen Limited, with domain https://www.afterwork-kitchen.com. Our online store name is Afterwork Grocery, with domain https://grocery.afterwork-kitchen.com.
We value your privacy and strive to maintain the confidentiality of your personal information. This Privacy Policy applies to all products and/or services we provide and describes how we may collect, use and disclose your personal information. This Privacy Policy is governed by and enforces the provisions of the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong) .
A.1 Personal Information Collection Statement
A.1.1 We value your privacy and have taken appropriate measures to ensure that we do not collect any unnecessary personal data from you except as necessary to provide you with products and/or services and to protect your account with us.
A.1.2 We may ask you to provide personal information when you use our Website. The information we may ask you to provide ("Personal Information") includes, but is not limited to, your title, name, date of birth, gender, telephone number, email address, home address/other address and payment account information.
A.1.3 Please note that you are required to provide certain personal data (which will be specified at the time of collection of personal data). If you do not provide any of the personal information listed as "required", we may not be able to provide our products and/or services.
A.2 Use and Disclosure of Personal Data
A.2.1 If you provide us with any personal data, you will be deemed to have given us authorization to collect, retain and use your personal data for the following purposes:
a. providing customer services to you, including but not limited to processing and conducting related sales, orders, refund/exchange services and our services in relation to any products offered on our website;
b. providing you with our marketing materials (including, but not limited to, up-to-date information about our website);
c. to conduct surveys or statistical analysis to improve our products and services and for marketing and promotional purposes;
d. to make such disclosures as may be necessary for any of the above purposes or as required by law or as a result of any comments or claims made by you.
A.2.2 You also agree that we may disclose and transfer (whether in Hong Kong or overseas) your personal data to third party service providers engaged by us to assist us in providing services to you (including entering customer data, managing our customer database, processing, conducting and verifying sales, orders, refunds and/or exchanges in relation to any products offered in our stores or through our website), refunds and/or exchanges, contacting you regarding any promotional materials, delivery and "web store pickup" services and other customer services, and disposing of your personal information in a secure manner ("Third Party Service Providers"). All Third Party Service Providers are under a duty of confidentiality to us and are only permitted to use your personal data for the purposes set out in clause A.2.1 above and may not use such data for their own purposes (including direct marketing purposes).
A.2.3 We may disclose and transfer (whether in Hong Kong or overseas) your personal data to our professional advisers, law enforcement agencies, insurance companies, government and regulatory authorities and other organisations for the purposes set out in clause A.2.1(d) above where necessary.
A.2.4 We will only use your name, telephone number, home address/other address and email address to provide you with marketing information relating to our products and services where we have your consent or have indicated that we have no objection.
A.2.5 We may share aggregate data that does not identify you with third parties for various purposes (including marketing and promotion) and may use such data to better understand your needs and to improve our products and services.
A.2.6 Any personal data provided by you will be retained by us and may be accessed by our employees, third party service providers engaged by us and third party organisations as described in clause A.2.3 above for the purposes set out in clause A.2.1 above.
B. Confidentiality
B.1 Personal information held by us about our customers and visitors to our website will be treated as confidential in accordance with this Privacy Policy.
B.2 Any questions, comments, suggestions or information (other than personal data) transmitted by Internet visitors or posted on the Company's website or any part thereof are deemed to be voluntarily provided to the Company in a non-confidential and non-proprietary form. The Company reserves the right to freely use, reproduce, disclose, transmit, publish, broadcast and/or post such information elsewhere, including to any affiliated company for the purpose of developing, manufacturing and marketing products and services and to meet the needs of customers.
C. Security of Personal Data
C.1 The Company makes all reasonable efforts to ensure that all personal data held by the Company is stored in a secure and safe place and is only accessible by authorized personnel or third party service providers.
C.2 Please note that no system is completely immune from intrusion and it is not possible to guarantee the complete security of any information provided on the Internet. Accordingly, we cannot guarantee the security of information transmitted by you to us or received by you from us on the Internet.
D. Web Links
D.1 This Website may contain hyperlinks to other websites and sites operated by third parties. We do not have any control over the content of such websites or the way they process your personal information. You should review the privacy policies of such third party websites to understand how those websites use your personal information.
E. Information collected in connection with your use of the Site
We may use "cookie" files on the Site in order to：
- make security measures more stringent;
- allow online customers to continue to browse the site;
- provide personalized web pages to individual customers according to their needs.
- create a profile of the online customer or visitor.
A "cookie" file is information about your preferences for using our website and is stored on your hard drive so that our website can be adapted to your next visit. Customers who do not allowthe use of "cookie" files, you may make adjustments on your Internet browser. However, not allowing the use of "cookie" files may prevent you from accessing all parts of the Site.
F. Right of Access to or Correction of Personal Data
F.1 Under the PDPO, you have the right to access and request correction of personal data held by us about you.
F.2 If you have any questions about this Privacy Policy or wish to access or correct your personal data, you may send your request by email to: hello@afterwork-grocery.com
G. Modifications
G.1 We may revise or update this Privacy Policy from time to time and all personal data collected by us will be subject to the latest version of this Privacy Policy.
H. Third Party Rights
H.1 Notwithstanding the Contracts (Rights of Third Parties) Ordinance (Chapter 623) of Hong Kong and/or similar legislation in other jurisdictions, this Privacy Policy is for the sole benefit of the parties and does not create or confer any benefit on third parties. The applicability of the provisions of the Contracts (Rights of Third Parties) Ordinance and/or similar legislation in other jurisdictions which confer the exercise of this Privacy Policy on third parties is hereby expressly excluded. The provisions of this Privacy Policy are not, and are not intended to be, exercisable by any third party. Notwithstanding the foregoing, the Company may enforce its third party rights under this Privacy Policy in accordance with the Contracts (Rights of Third Parties) Ordinance or similar legislation of other jurisdictions. No third party consent is required for the parties to exercise their right to terminate, withdraw, agree to modify, waive, change or settle this Privacy Policy in accordance with this Privacy Policy.
I. Customer Service and Advice
If you have any questions or suggestions, please contact us (hello@afterwork-grocery.com).